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Support & Maintenance Services

unleashing our clients’ potential by maximising the innovation.

Ford Rose Services: Support and Maintenance Services

Service Definition

Support & Maintenance ensures that SAP operations run smoothly, efficiently, and remains up-to-date

Service Description

Our support framework offers:

Round-the-clock technical support

Periodic maintenance checks and patches

Regular updates to ensure compatibility with other systems

Support and Maintenance Services

Service Value and Benefits

Cost Efficiency: Reduce in-house IT overheads with our expert support

Future-Ready: Stay ahead of potential issues with proactive support.

Operational Uptime: Minimize disruptions and downtime.

Support and Maintenance Services

Why Ford Rose?

Ford Rose's global presence ensures timely support, no matter where you are or when you need it

Dedicated Teams: Get dedicated support teams familiar with your SAP landscape

Proactive Monitoring: We employ advanced tools to predict and prevent potential issues

Knowledge Transfer: We ensure your in-house teams are always in the loop, fostering a collaborative support environment

Relevant Case Studies

At Ford Rose, we don't just adapt to change; we pioneer it. Our innovative solutions are tailor-made to navigate your business towards a future that's digitally enriched and globally competitive.

E-commerce Retailer

Reduced site downtime by 90% with our proactive maintenance services

Insurance Firm

Achieved almost 25% cost reduction in IT overheads by outsourcing support

Hospitality Chain

Addressed critical booking system issues in record time during peak season

The Ford Rose Engagement Journey:

At Ford Rose, our journey begins with a deep dive into your unique SAP challenges, sculpting a tailored roadmap that aligns with your strategic vision. Through expert implementation to steadfast support, we remain your dedicated partner, ensuring seamless operations and lasting success in a dynamic digital world.

1. Discovery

Understand your business challenges and aspirations.

A comprehensive exploration phase where we immerse ourselves into your organization's nuances, identifying key challenges, objectives, and aspirations. It's about understanding your story and where you wish to head next.

2. Blueprint

Craft a bespoke SAP roadmap aligning with your goals.

Leveraging insights from the discovery phase, we create a detailed SAP roadmap. This strategic blueprint is tailored to your business goals, ensuring a clear and aligned direction for what lies ahead.

3. Execution

Turn strategy into action, deploying solutions on-time and within budget.

This is where vision becomes reality. Our team of SAP experts dives into the action, deploying robust solutions on-time and within budget. Every step is optimized for your business needs, ensuring a seamless transformation.

4. Evolution

Post-deployment monitoring, review, and fine-tuning for peak performance.

Beyond mere implementation, this phase ensures that your solutions stay relevant and efficient. Through continuous monitoring and adjustments, we ensure your systems perform at their peak, adapting to both business growth and the ever-evolving digital landscape.


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