SAP S/4HANA Service – Service Processing

• Introducing Service Processing in SAP S/4HANA and Learning its Process Steps
• Executing a Service Process in SAP S/4HANA
• Learning the General Configuration of Service Processing
• Configuring a Transaction Type
• Configuring an Item Category
• Configuring Item Category Determination
• Configuring Copying Control for Business Transactions
• Configuring the Integration with Controlling in SAP S/4HANA
• Configuring the Integration with the Cross-Application Time Sheet (CATS)
• Configuring Pricing for Service Transactions
• Configuring More Basic Settings for Business Transactions
• Configuring an On-site Service Process
• Configuring Service Requests
• Configuring Service Order Quotations and Service Orders
• Configuring Service Confirmations and Service Billing
• Configuring the Maintenance Service Scenario
• Configuring In-House Repair
• Processing an In-House Repair
• Learning the Configuration of In-House Repair
• Configuring Service Contracts
• Learning the Configuration of Service Contracts
• Appendix: Understanding the Technical Architecture and the Configuration of the User Interface
• Outlining the Architecture Behind SAP S/4HANA Service
• Configuring the User Interface

• This course will prepare you to:
• Perform general configuration of service processes in SAP S/4HANA Service
• Configure an on-site service process in SAP S/4HANA Service
• Configure an in-house repair process in SAP S/4HANA Service
• Configure service contracts in SAP S/4HANA Service

• Application Consultant
• Business Process Owner / Team Lead / Power User
• Help Desk/CoE Support
• Trainer

Essential

• S4700 SAP S/4HANA Service

Recommended

• Keines

• SAP S/4HANA 2022