Managing Microsoft Teams Training (MS-700) MMTT001
- Course Code : MMTT001
- Duration : 4 Day
- Price : 2,472 GBP
- Level: Foundation
- Language: English
Course Content
This course is designed for those aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to ensure efficient and effective collaboration and communication in a Microsoft 365 environment.
Delivery Method
Online
In-Person
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Goals
In this course, you will:
Learn what Microsoft Teams is and how its components work together.
Implement Governance, Security, and Compliance for Microsoft Teams.
Prepare an organizational environment for a Microsoft Teams deployment.
Deploy and manage teams.
Manage collaboration and communication experiences in Microsoft Teams.
Techniques to manage and troubleshoot communication in Microsoft Teams.
Prerequisites
Before attempting MS-700, attendees should have:
A proficient understanding of basic functional experience with Microsoft 365 services.
A proficient understanding of general IT practices, including using PowerShell.
Course Outline
Module 1 - Module 10
Module 1: Explore Microsoft Teams
Describe Microsoft Teams core workloads
Explain how Microsoft 365 and Power Platform integrate with Teams
Understand the Teams architecture and dependent services
Describe how Teams interacts with SharePoint, One Drive, and Exchange
Explain Teams certified solutions
Module 2: Plan and Deploy Microsoft Teams
Describe different Teams admin roles
Explain management tools for Teams
Plan for Teams rollout
Understand the importance of a user adoption plan
Identify required licensing for Teams
Deploy Teams clients
Module 3: Implement Lifecycle Management and Governance for Microsoft Teams
Describe lifecycle management for Teams
Plan governance features for Teams
Configure Microsoft 365 Groups governance features
Plan Teams policy assignment for different scenarios
Create and manage policy packages
Control Teams preview features for users
Create and manage team templates and policies
Module 4: Monitor Your Microsoft Teams Environment
Analyze usage patterns using Microsoft 365 and Teams usage reports
Interpret Microsoft Adoption Score
Manage user access with Microsoft Entra access reviews
Assess network readiness using the Microsoft 365 network connectivity dashboard
Manage Teams notifications and alerts
Manage feedback policies
Module 5: Manage Access for External Users
Explain external access and guest access
Manage external collaboration in Microsoft Entra and Microsoft 365
Manage external and guest access in Microsoft Teams
Manage file sharing in SharePoint
Module 6: Implement Security for Microsoft Teams
Configure Conditional Access and multifactor authentication for Teams
Configure Safe Attachments and Safe Links for Teams
Examine Defender for Cloud Apps
Describe security reports for Teams
Plan and configure enhanced encryption policies
Module 7: Implement Compliance for Microsoft Teams
Describe and configure sensitivity labels
Create retention policies
Generate Data Loss Prevention policies
Deploy communication compliance for reviewing communication
Activate scoped directory search in Teams
Describe and create information barrier policies
Configure alert policies for events in Teams
Module 8: Plan and Configure Network Settings for Microsoft Teams
Explain the network requirements of Teams
Work with the Network Planner tool
Utilize the Network Test Companion
Describe required network ports and protocols
Configure reporting labels for Teams
Implement Quality of Service
Module 9: Create and Manage Teams
Create new teams and org-wide teams
Manage team settings and users
Configure dynamic membership for teams
Archive, restore, and delete teams
Module 10: Manage Collaboration Experiences for Chat and Channels
Manage the creation of private channels
Control email integration of teams
Organize file-sharing functions from the Teams client
Create and modify messaging policies
Set up channel moderation
Module 11 - Module 20
Module 11: Manage Apps for Microsoft Teams
Describe apps, bots, and connectors in Teams
Explore admin settings for Teams apps
Manage app permission policies
Configure app setup policies
Manage custom app policies and settings
Publish a custom app in Teams
Module 12: Introduction to Teams Meetings and Calling
Describe Teams meetings and events
Describe Teams Phone
Explain auto attendants and call queues
Describe Microsoft Teams Rooms and Teams phones
Module 13: Manage Meetings and Events Experiences
Understand meetings and events in Teams
Set up conference bridges
Manage meeting policies
Configure meeting settings
Manage Live events policies
Configure Live events settings
Explain Live events in Microsoft 365
Module 14: Plan for Microsoft Teams Rooms and Surface Hub
Understand the differences between Teams Room for Android and Windows
Explain required accessories, components, and peripherals
Understand the advantages of Surface Hub
Differentiate between licensing options
Plan and review a physical room layout
Module 15: Configure, Deploy, and Manage Teams Devices
Understand scenarios for using Teams phones, displays, and Teams Rooms with voice services
Differentiate between deployment and management options for devices
Deploy Teams phones and displays
Configure Teams Phone for Teams Rooms
Manage Teams devices in the admin center and Teams Rooms Pro Management Portal
Module 16: Plan for Teams Phone
Plan for basic and advanced Teams Phone deployment options
Plan for Teams phones and devices
Module 17: Configure and Deploy Teams Phone
Configure emergency calling addresses
Manage Microsoft Calling Plan numbers
Set up and manage Operator Connect and Teams Phone Mobile
Understand Teams Phone policies and configuration options
Configure Audio Conferencing and Communication Credits
Module 18: Configure and Manage Voice Users
Enable users for Teams Phone using Calling Plans, Teams Phone Mobile, or Operator Connect
Enable users for Direct Routing
Manage per-user options for Teams Phone
Module 19: Configure Auto Attendants and Call Queues
Describe the differences between auto attendants and call queues
Design an auto attendant to gather information from callers
Set up auto attendants and call queues to implement your plan
Plan call queues to manage many callers
Configure call queues to alert agents and route calls
Plan licensing for auto attendants and call queues
Module 20: Troubleshoot Audio, Video, and Client Issues
Describe key aspects of Teams troubleshooting
Identify call quality issues with call analytics
Identify call quality issues with the Call Quality Dashboard
Identify call quality issues with the Direct Routing Health Dashboard
