Elevating Team Impact: Duke CE Certificate Course ETI001

Course Content

The Elevating Team Impact course is designed to help leaders enhance team performance and ensure that team results align with strategic expectations. With hands-on activities, participants will learn how to lead cohesive, collaborative teams and leverage diversity for producing outstanding results.

Delivery Method

  • In-Person

  • Online

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Benefits

  • Recognize the Role of Teams: Understand the increasing importance of teams and how to establish a firm yet flexible foundation for their work.

  • Create Collaborative Dynamics: Learn to foster collaborative dynamics within the team, leveraging diverse ideas and using conflict productively.

  • Build Effective External Relationships: Extend the team’s expertise by building strong external relationships.

  • Accelerate Team Development: Use the work to speed up team development and share learning and credit with the extended team.

Pre-requisites

  • Completion of the Learning Tree course Navigating Increasing Complexity: Duke CE Certificate Course.

  • Leadership experience in a technical or business environment is helpful.

Course Outline

Module 1: Introduction

In this module, you will learn how to:

  • Transformational Technical Leadership Framework

  • Importance of teams as the atomic unit of work

  • Course learning objectives and journey

In this module, you will learn how to:

  • Importance of foundational elements and flexibility to pivot

  • Purpose and alignment

  • Roles and accountability

  • Decision-making and shared autonomy

In this module, you will learn how to:
  • Moving beyond maintaining peace

  • Psychological safety to enable all voices

  • Productive conflict for discussing different views

In this module, you will learn how to: 

  • Importance of expansive teams

  • Relationship essentials and goodwill

  • T-Shaped teams and leveraging combined networks

In this module, you will learn how to:
  • Teaching versus telling

  • Team coaching and taking learning forward

  • Sharing learning and credit across the team

In this module, you will learn how to:

  • Evolving role of the team leader

  • Challenges related to technology, change, strategy, and people

  • Continuing development beyond the course

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