Administer, Extend, and Automate Salesforce & Business Processes AEASBP001

Course Content

The Administer, Extend, and Automate Salesforce & Business Processes (ADX211) course offers a comprehensive dive into the Salesforce platform, focusing on automation to enhance business processes. It also provides an overview of Salesforce Marketing Cloud and the various flow types used for business automation.

Delivery Method

  • In-Person

  • Online

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Goals

In this course, you will learn to:

  • Troubleshoot and modify complex security models based on business requirements.

  • Identify Salesforce relationship types and determine their appropriate use.

  • Modify Lightning apps to meet business needs.

  • Enhance data quality with advanced validation rules and formula functions.

  • Utilize Flow to solve business problems and boost productivity.

  • Troubleshoot flow errors due to the Order of Execution and invalid data inputs.

  • Plan and create Approval Processes.

  • Explain automations’ running times using the Order of Execution.

  • Decide when to configure, buy, or extend Salesforce.

  • Use advanced reporting techniques for data analysis.

Prerequisites

  • None

Course Outline

Module 1 - Module 10

Module 1: Securing Your Data

  • Accessing the Org

  • Object Permissions

  • Impact of Sharing

  • Delegated Administration

Module 2: Objects, Fields, and Relationships

  • Create Custom Objects

  • Customize Fields

  • Master Detail and Lookup Relationships

  • Many-to-Many Relationships

  • Benefits of Relationship Fields

  • Additional Relationship Types

Module 3: Increasing Efficiency with Lightning Apps

  • Building Lightning Applications

  • Selecting Tabs

  • Page Layout Editor

  • Applying Quick Actions

  • Record Type & Business Process

Module 4: Improve Data Quality

  • Data Quality Lifecycle

  • Enforcing Data Quality

  • Validation Rules & Formula Functions

  • Eliminate Duplicates

Module 5: Salesforce Flow

  • Identifying the Right Automation Tool

  • Flow Overview

  • Migrating to Flow

  • Flow and the Order of Execution

Module 6: Flow: Building From Scratch

  • Building a Flow: The Basics

  • Building a Flow: Resources & Elements

  • Collection Management

  • Creating a Flow

  • Record-Triggered Flow

  • Schedule-Triggered Flow

  • Screen Flow

  • Autolaunched Flow

Module 7: Flow: Considerations & Troubleshooting

  • Considerations

  • Limitations

  • Troubleshooting

Module 8: The Approval Process

  • What Is an Approval Process

  • Create an Approval Process

  • Troubleshoot an Approval Process

Module 9: Audit and Extend Automations

  • The Order of Execution

  • Auditing Tools

  • Extending Beyond Automations

Module 10: Advanced Reporting

  • Creating Custom Report Types

  • Exception Reports with Cross Filters

  • Bucketing Data

  • Historical Reporting

  • Extending Summaries in Reports and Dashboards

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